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Delivery time.
It Will be shipped and be delivered within 7 working days since the order confirmed.
Replace and Return
To start a return or replacement, you can contact us at atomgiftstore@gmail.com
A replacement and refund will be done within 14 days of getting your products and will be done with the invoice photo.
Note: Customized products are not eligible for return.
hand made products can not be replaced or refunded under any condition after the 14 days since receiving the order.
he process for replacement:
- You can send us the invoice photo on mail.
- We will send you an carrier to take the old shipment to our team to check it
- if it is approved the new shipment will be sent.
- or it is rejected due to a missing thing or damaged packaging we will send it back to you.
in the case of a return and refund.
- you have to send us your invoice photo.
- we will send you an Aramex carrier to take the old shipment back, and this step takes up to 14 days.
- once the product comes back to our doors, it must be in its original condition and in its original packaging.
- We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.